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At Norfolk Homes, customer service is not simply a department, but a way of doing business. We understand that a new home is the single largest financial commitment most families make. This is why we provide friendly professionals to guide you through every phase of your new home purchase. From seasoned sales consultants to expert construction managers, the
Norfolk Homes team is dedicated to building you a home as unique as your family.
Our commitment to you continues long after you receive the keys to your new
home. Our Warranty Service Team Members are committed to ensuring that you are completely satisfied with your new Norfolk home. As part of our commitment to you, during your warranty period, we have instituted prescheduled post-closing warranty visits,
including 30-day, 90-day, and 1-year visits. The goal of these visits is to ensure all of your warranty needs are appropriately addressed while at the same time providing you with the comfort of knowing that a Norfolk representative will be there for you both before and after closing.
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