customer care





overview

service request
seasonal care
emergency info


Year End Survey
Site
Date MM-DD-YYYY
Purchaser
Address:
City, St, Zip , ,
Phone (Home):
Phone (Work):
E-Mail
Unit No. Closing Date: MM-DD-YYYY
Request Type: 90 Day Service Request
1 Year Service Request

Items needing repair or adjustment (Please be specific)

Item 1

Item 2

Item 3

Item 4

Item 5

Item 6

Item 7

Item 8

Item 9

Item 10

Please add any comments about the items listed above or about the quality of the service you have received from our Warranty Service Department.

In order for NORFOLK HOMES to provide better service to all customers, please take time to include ALL ITEMS on this form.  Items added during your service appointment may not be handled due to equipment scheduling and time constraints.

If you experience an emergency such as loss of heat, electricity or a gas leak please contact the appropriate telephone numbers given to you at closing. If you are experiencing a situation that directly affects the “livability”of your home please call our 24 hour emergency number at 734-777-4783. For non emergency issues, please call our office during normal business hours, Monday through Friday 8:00 a.m. to 5:00 p.m. at 734-408-0777 extension 231.

Huron Farms, Northside Glen, Northside Ridge, Summerfield Glen Association contact numbers:
    Kramer Triad’s emergency phone number, which is monitored 24 hours a day
    seven days a week: (800) 974-9274 or (734) 973-5500

Eaton Court, Tamarack Glen, Oak Grove, The Preserves at Magnolia Park, The Glen at Magnolia Park, The Woods at Magnolia Park Association contact numbers:
   Your Peace of Mind’s emergency phone number, which is monitored 24 hours a day
   seven days a week: ( 517) 545-3900.

     






Gregory Farms, Dexter
Magnolia Park, Jackson
Oak Grove, Jackson
Summerfield Glen, Ann Arbor
Tamarack Glen, Grass Lake


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