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Trusted by Homeowners: What Sets Norfolk Homes Apart

March 8, 2023

Through our extensive experience here at Norfolk Homes, our team of experts understands that a new construction home is a major investment and a decision that requires careful consideration. With many options available throughout the Ann Arbor area, finding a trustworthy and reliable builder is crucial—and we’re proud to have established ourselves as a local builder families can trust. With a reputation for being a personable, dependable builder in the Greater Ann Arbor area, we make it our mission to provide everyone who walks through our doors with an unparalleled experience. From the moment you step foot into a Norfolk Home, you'll know you've found the right place to call home—but, you don’t just have to take our word for it. Read below to hear from some of our valued homeowners and learn about what sets Norfolk Homes apart

More than a homebuilder

Norfolk Homes has been building top-quality, energy-efficient new homes for over 30 years and boasts a team of experts who are passionate about creating the best possible home-buying experience for our clients. We’re known for providing exceptional craftsmanship and incomparable attention to detail in every single home we build—but at our core, we’re a local builder who puts you and your needs at the forefront of our process. From the initial call to the final walkthrough and beyond, Norfolk Homes ensures that you feel comfortable and confident every step of the way. 

Our amazing homeowner Kara has built three homes with us, stating, "They are a company built on integrity and worked very hard to make the home building experience a smooth and special one.

Today was the first day I walked through my finished home and I was so pleased with how the design selections turned out,” said our new homeowner, Michael. “It was stunning (and also surreal) to see how it all came together. Thank you so much for your time, help, and patience during the selection process. It truly made a difference.

From start to finish, our team ensures that all of your needs are met and your dream home becomes a reality. At the end of the day, the most important thing is that our customers feel that they have an authentic, trusted partnership with our team—and we’re always grateful to hear that we’ve succeeded in that endeavor. 

Creating tight-knit communities

One of the hallmarks of Norfolk Homes is our ability to build a sense of community within each of our neighborhoods. Homeowners Tom and Melissa attest to this, stating, "We moved back to the area, and after touring several new home communities, we purchased a quick move-in home from Norfolk Homes in Arlington Woods. We immediately felt at home here. Arlington Woods is very peaceful and serene, and we’ve loved getting to know our neighbors. We highly recommend this builder!

At Norfolk Homes, we understand that the community you call home is just as important as the home itself—which is why we make it our priority to place just as much value and effort into our communities as we do our homes. From the atmosphere to the nearby amenities, all homeowners alike can undoubtedly find a Norfolk community that truly feels like home—whether that’s Bristol Ridge Townhomes, Emerald Hills, Preserve at Magnolia Park or any of our other incredible options throughout the Ann Arbor area.

It takes the entire team

We love being able to see our customer’s happiness when they walk into their new home for the first time, and there are so many people involved in making that happen—from the person who takes the initial call to our incredible sales team and everyone in between. At Norfolk Homes, every single member of our team leaves a lasting impression on our customers, and we couldn’t be happier to build relationships with our homeowners. 

Our first meeting with Lynn at Norfolk Homes set the tone for the entire experience,” said homeowners Allison and Chris. “She was supportive while being direct and honest, which was so helpful in the initial decision-making. She also worked seamlessly with our realtor, making our job as the buyer super simple! Our experience at the design studio was similar. The designer was patient and friendly, giving us the space to make decisions that were so important in building the home we'd envisioned. Interacting with the builder, Mike, was equally positive! He anticipated our questions and honored our requests without hesitation. After working with the team to plan our home, it was built as quickly as possible and met every expectation! Icing on the cake, Mike still checks on us, offering help and friendly guidance as we navigate being new homeowners. If you’re considering building, you’ll be at home with Norfolk!

Our homeowners Bob and Jeanne had the pleasure of working with Lisa throughout their new home process, saying, “Her friendly, knowledgeable, ‘go beyond the norm’ assistance was truly appreciated.

These fantastic employees represent just a fraction of the hard workers that make up our dedicated team here at Norfolk Homes, and we are filled with gratitude that we can make such a difference for our customers throughout their home-buying journey. Our homeowners are more than a transaction to us—they’re a part of the Norfolk family forever. 

Join the Norfolk family today

If you're looking for a remarkable new home in the Ann Arbor area from a builder you can trust, look no further than Norfolk Homes. With our years of experience, commitment to excellence and dedicated team of experts—we will help you find the home of your dreams while giving you an experience beyond compare. One of our valued homeowners Ginger sums it up perfectly, saying, "Quality construction with exceptional service. They are with you from the beginning to the end." With Norfolk Homes, you'll not only get a phenomenal home that you’ll love for years to come—but a close-knit team that truly cares about your satisfaction and happiness. If you’re ready to start the journey to your new home with the local Ann Arbor builder you can trust, be sure to browse through our high-quality homes and desirable communities throughout Ann Arbor, Chelsea, Dexter, Marshall, Saline and Jackson—and don’t hesitate to give us a call at (734) 336-1912 or contact us online for any additional questions.

We moved over here from the other side of the state and used Norfolk to build our home. This is the 3rd home we have built. They are so awesome. Quality construction with exceptional service. They are with you from the beginning to the end. The staff is wonderful, very helpful and friendly. I would for sure use them again and again!!!

Ginger